Contact

How can we help?

No bots, no ticket queues. Email the team directly and we usually reply within one business day.

Pick the right inbox

We read everything that comes to support@atswala.in, but a clear subject line helps us route it faster.

General support
Bugs, feature requests, account questions, or anything else.
Subject: “Help with ATSwala”
Refunds & billing
Refund requests, duplicate charges, invoice questions.
Subject: “Refund request”
Privacy & data requests
Access, correct, export, or delete your personal data.
Subject: “Privacy request”
Partnerships & colleges
Campus tie-ups, bulk access, integrations.
Subject: “Partnership inquiry”
Press & creators
Interviews, podcasts, founder quotes, brand assets.
Subject: “Press inquiry”

Quick answers to the most common questions:

How long does a reply take?: Usually within one business day (Mon–Fri, IST). Refunds and privacy requests are handled within 2 business days.
Can I get a refund?: Yes, within 24 hours of payment if you haven’t generated a detailed ATS report or downloaded a paid PDF. Full details in our Refund Policy.
Where is my data stored?: On Supabase infrastructure in the Mumbai (India) region. See our Privacy Policy for the full breakdown.
Found a bug or have a feature idea?: Email us with steps to reproduce (or a screenshot). The smallest details help us a lot.

DMs are open for quick questions and roast-mode chaos.

ATSwala · Made in India 🇮🇳 · support@atswala.in